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Frequently Asked Questions


 
We understand that choosing a place to call home is a big decision. That's why we want to offer some answers to the questions that renters frequently ask our leasing teams. To find out more about our community, contact us today to schedule a tour with one of our leasing team members. And check out our reviews to learn a little bit more about living at Ashton Brook Apartments.
 
Gas, water, and sewage is included in rent. Residents are responsible for internet, cable, and electric costs which are based on personal usage.
The security deposit is due at move-in and is refundable upon move-out. Additionally, Ashton Brook Apartments participates in the SureDeposit bond program with different terms for paying and refunding your security deposit.
Our application fee is a non-refundable $35.00.
Yes, our community is exceptionally pet friendly! Both cats and dogs are welcome to call Ashton Brook home, with a two pet per household maximum. A $200 non-refundable pet fee is due at the time of move-in and monthly pet rent runs $20 for the first pet, or $35.00 for two pets. No weight restrictions, certain breed restrictions apply.
Ashton Brook Apartments is located within the Washington Township Community School District. Nearby schools include Nora Elementary School, Northview Middle School, Northview Junior High School, and North Central High School.
Monthly rental charges can be paid online through Rent Cafe (e-check, debit/credit card), Personal Check, Cashiers Check, or Money Order.
All parking spots are open to residents and their guests. Garages are available for an additional charge of $75 per month and carports are available for an additional $20 per month.
Yes, we do require renter's insurance at our community.
Our pool is open from Memorial Day weekend through Labor Day daily from 10:00am 8:00pm. Our fitness center is available for residents to use anytime day or night.
Maintenance issues can easily be reported by using the online Resident Services Portal, calling the office, or emailing the office. For after-hours emergency maintenance, please call 317-270-6048.

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