Frequently Asked Questions

We understand that choosing a place to call home is a big decision. That's why we want to offer some answers to the questions that renters frequently ask our leasing teams. To find out more about our community, contact us today to schedule a tour with one of our leasing team members. And check out our reviews to learn a little bit more about living at Ashton Brook Apartments.

As a resident, what utilities am I responsible for?

Gas, water, and sewage is included in rent. Residents are responsible for internet, cable, and electric costs which are based on personal usage.

How does the security deposit work?

The security deposit is due at move-in and is refundable upon move-out. Additionally, Ashton Brook Apartments participates in the SureDeposit bond program with different terms for paying and refunding your security deposit.

How much is the application fee?

Our application fee is a non-refundable $35.00.

Is Ashton Brook pet friendly?

Yes, our community is exceptionally pet friendly! Both cats and dogs are welcome to call Ashton Brook home, with a two pet per household maximum. A $200 non-refundable pet fee is due at the time of move-in and monthly pet rent runs $20 for the first pet, or $35.00 for two pets. No weight restrictions, certain breed restrictions apply.

What is the school district?

Ashton Brook Apartments is located within the Washington Township Community School District. Nearby schools include Nora Elementary School, Northview Middle School, Northview Junior High School, and North Central High School.

How do I pay my rent?

Monthly rental charges can be paid online through Rent Cafe (e-check, debit/credit card), Personal Check, Cashier’s Check, or Money Order.

As a resident, where can I park?

All parking spots are open to residents and their guests. Garages are available for an additional charge of $75 per month and carports are available for an additional $20 per month.

Will renter’s insurance be required?

Yes, we do require renter's insurance at our community.

What are the amenity hours?

Our pool is open from Memorial Day weekend through Labor Day daily from 10:00am – 8:00pm. Our fitness center is available for residents to use anytime day or night.

How do I report a maintenance issue?

Maintenance issues can easily be reported by using the online Resident Services Portal, calling the office, or emailing the office. For after-hours emergency maintenance, please call 317-270-6048.

Testimonials

I love this apartment, and they have excellent service. Renee is also very great and helpful. They respond quickly and continuously notify all of the residents on what is occurring. Safe area and awesome management. Never had any issues.
Google

I've lived at this property for about 10 months. I love it. My townhome got renovated new floors new appliances new countertops I love it. The office staff is wonderful Mayra and Renee are great. The maintenance team is one of a kind they get things done right away !!! I would recommend this property to the fullest. Be part of an amazing community schedule your tour at once.
Yelp

I've lived here since May 2015 and have really enjoyed it. The staff are all very friendly and helpful. My maintenance requests are always completed in a very timely manner, usually within 24-36 hours. A good bonus from living here is that gas, water, and sewage are all included in the rent, which is awesome in the winter since the heat is gas.
ApartmentRatings

It's peaceful, quiet, and safe. It's very easy to like it here, close to every kind of restaurant, shopping, and entertainment you could need or want.
Google